Frequently Asked Questions
Home Repair FAQ
1. Do you offer free estimates?
Yes! We offer free estimates either over the phone or in person. In-person estimates tend to be more accurate since we can assess the full scope of the project.
2. What types of home repairs do you handle?
We specialize in interior repairs like drywall, carpentry, trim work, and painting, as well as exterior additions such as decks, patios, and minor structural fixes.
3. Are your repairs guaranteed?
Yes, all of our work comes with a satisfaction guarantee. We stand behind the quality of our craftsmanship.
4. Can I get same-day service?
Depending on the type of repair and our current schedule, same-day service may be available. Contact us to check availability.
5. Do you work on rental or investment properties?
Absolutely! We work with homeowners, landlords, and property managers to provide reliable repairs for rental properties.
6. Are you insured?
Yes, Piedmont Pro Repair is fully insured for both residential and automotive services to protect you and your property.
7. Do you charge by the hour or by the project?
We charge for the project and our estimates include Materials, Labor, Overhead, and any additional fees associated with your project. We will present you with a total number which includes everything mentioned above.
8. Can you help with remodels or just repairs?
We focus primarily on repairs and small improvements, but we can handle light remodeling work depending on the project.
9. What areas do you service?
We proudly serve the Piedmont region and surrounding areas. Contact us to confirm service availability in your location.
10. How do I schedule a repair?
You can fill out a contact form on our website to request a free estimate and book your service.
Auto Repair FAQ
1. What types of vehicles do you service?
We service most makes and models of cars, trucks, and SUVs—both domestic and foreign.
2. Do you offer diagnostics?
Yes! We offer professional diagnostics to identify the root of any issue before recommending repairs.
3. Can I bring my car to you or do you offer mobile service?
We currently offer mobile services only and will gladly come to you!
4. How long will the repair take?
Repair time depends on the issue. Simple fixes may be done the same day, while more complex repairs could take longer—we’ll give you a clear time estimate up front.
5. Do you use OEM or aftermarket parts?
We use quality parts and give you the option of OEM or aftermarket depending on your preference and budget.
6. Is your work guaranteed?
Yes, all auto repair work is backed by a limited warranty to ensure your peace of mind.
7. Do you offer maintenance services like oil changes and brake checks?
Yes! We offer routine maintenance services including oil changes, brake inspections, fluid top-offs, and more.
8. Do you work with insurance claims?
We can assist with insurance paperwork and communication, especially for accident-related repairs.
9. How do I know if my car is safe to drive?
If you're unsure, we recommend scheduling a quick inspection. Safety comes first, and we’re happy to take a look.
10. How do I schedule an auto repair?
Just fill out the contact form on the Auto Services page to schedule your repair or diagnostic appointment. We'll get you in as soon as possible.